Earlier this month, on March 21, Representatives U.S. Representatives Raúl M. Grijalva (D-Ariz.), Jesús “Chuy” García (D-Ill.), and Joaquin Castro (D-Texas), and 27 other House representatives called on the Department of Homeland Security to address serious concerns regarding the CBP One app, the primary mechanism used by U.S. Customs and Border Protection in managing asylum interview requests.

By Leila Lorenzo, Laura Wagner, Ariel Koren, Juan Camilo Mendez

Since its launch in October 2020, U.S. Customs and Border Protection has required asylum seekers at the southern border to use the agency’s CBP One mobile app to schedule their appointments to enter the country.